Tag: ai

  • Join Me as I Put the Top AI Contact Center Software to the Test: A Comprehensive Performance Evaluation

    Join Me as I Put the Top AI Contact Center Software to the Test: A Comprehensive Performance Evaluation

    I have been working with various contact center software solutions for years. I started as a junior programmer for a small point-of-sale software company many years ago. I was also the primary helpdesk analyst. (This was a company of five staff, including the owner.) I later moved into a position…

  • From Manual to Millions: How These 5 AI Tools Transformed Small Businesses (With Real Results) – Success Stories from 2025

    From Manual to Millions: How These 5 AI Tools Transformed Small Businesses (With Real Results) – Success Stories from 2025

    I’ve been working for and with small businesses since the 1990’s.  I’ve seen dozens of improvement processes from TQM to LSS. Small business runs on small margins and it is always an issue for small businesses to keep up with the latest, while struggling to maintain tight profits and keep…

  • Using Artificial Intelligence to Enhance Hiring: Smarter, Faster, Fairer Recruitment in 2025

    Using Artificial Intelligence to Enhance Hiring: Smarter, Faster, Fairer Recruitment in 2025

    How AI is Changing the Hiring Game I worked as a manager in a large organization for over 20 years.  The most painful part of my job was finding and retaining good staff.  While I was happy when my staff got promoted and moved up, I was disappointed when my…

  • AI vs. Human Artist: Who Wins?

    AI vs. Human Artist: Who Wins?

    What happens when creativity meets computation? Can a machine truly replicate the soul of human artistry, or will the human touch always reign supreme? Art has always been a deeply human endeavor—a reflection of our emotions, experiences, and imagination. But with the rise of artificial intelligence, the creative landscape is…

  • OpenAI to Pull Support for Some Countries?

    OpenAI to Pull Support for Some Countries?

    I saw in the news today that OpenAI may pull support for some countries. For those who don’t know, OpenAI provides a powerful API that allows developers to access advanced language models like GPT-4. As for supported countries, OpenAI currently offers API access in numerous locations, including: – Albania –…

  • AI Bedtime Stories? Sign Me Up!

    AI Bedtime Stories? Sign Me Up!

    While browsing my iPhone yesterday, I noticed an ad for an app called, SmartDreams. This app promises to create bedtime stories for children based on Artificial Intelligence. The app, SmartDreams Bedtime Stories, is an enchanting AI-powered app designed to transform your child’s bedtime routine into a magical journey of imagination. Here’s…

  • Old iPhone Users Left Behind by Apple

    Old iPhone Users Left Behind by Apple

    Last week, the big news revolving around Apple was the announcement of the new Siri being supported by generative AI.  This new version of Siri will be powered by Apple Intelligence generative AI models. Here are the key features: Unfortunately, according to an article in El Pais – https://english.elpais.com/technology/2024-06-14/apples-new-artificial-intelligence-leaves-out-more-than-90-of-current-iphone-users.html – only about…

  • AI and Pest Control

    AI and Pest Control

    As I wrote yesterday in my article on how AI is helping with agriculture and farming, one of the components is pest control. Let’s look at how AI is helping with pest control. AI is proving to be a valuable tool in pest detection and management in farming in several…

  • Addressing Key Ethical Challenges in Artificial Intelligence (AI)

    As I wrote the other day, AI is taking over our world. As such, Ethical concerns related to artificial intelligence (AI) are increasingly important as AI technologies become more pervasive. Here are some key issues:

  • Why Generative AI is a Game-changer

    Explore The above image was created by CoPilot using their generative artificial intelligence (generative AI) engine. GenAI, or GAI)refers to models or algorithms that create brand-new output, such as text, photos, videos, code, data, or 3D renderings, from the vast amount of data they are trained on. These models “generate”…