Tag: productivity tools
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Join Me as I Put the Top AI Contact Center Software to the Test: A Comprehensive Performance Evaluation
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I have been working with various contact center software solutions for years. I started as a junior programmer for a small point-of-sale software company many years ago. I was also the primary helpdesk analyst. (This was a company of five staff, including the owner.) I later moved into a position…
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From Manual to Millions: How These 5 AI Tools Transformed Small Businesses (With Real Results) – Success Stories from 2025
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I’ve been working for and with small businesses since the 1990’s. I’ve seen dozens of improvement processes from TQM to LSS. Small business runs on small margins and it is always an issue for small businesses to keep up with the latest, while struggling to maintain tight profits and keep…
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Detailed Guide: How These AI Tools Can Save Small Businesses Time & Money
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Maximizing Efficiency in 2025 As I’ve posted several times, Artificial Intelligence – AI – is a must-have in order to remain a viable business. As it is, in today’s competitive business landscape, small businesses often struggle to keep up with larger competitors due to limited resources and manpower. I’ve been…
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Using Artificial Intelligence to Enhance Hiring: Smarter, Faster, Fairer Recruitment in 2025
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How AI is Changing the Hiring Game I worked as a manager in a large organization for over 20 years. The most painful part of my job was finding and retaining good staff. While I was happy when my staff got promoted and moved up, I was disappointed when my…